Last Updated: August 10, 2024

Welcome to Nutrixtend! By accessing or using our website at nutrixtend.com (the “Site”), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our Site or purchasing any products.

1. Website Usage

a. Eligibility
You must be at least 18 years old to use this Site or make purchases. By using the Site, you represent and warrant that you meet this age requirement.

b. User Conduct
When using our Site, you agree to:

• Use the Site Lawfully: You will not use the Site for any unlawful or prohibited purpose.
• Respect Intellectual Property: You will not copy, distribute, or create derivative works from any content on the Site without our prior written consent.
• Provide Accurate Information: You agree to provide accurate, complete, and up-to-date information when creating an account or making a purchase.
• Prohibited Activities: You agree not to engage in any activity that could harm the Site, interfere with other users, or violate any applicable laws.

c. Account Security
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Purchase Terms

a. Product Orders
By placing an order on our Site, you agree to the following terms:

• Product Availability: All orders are subject to product availability. We reserve the right to limit quantities or discontinue products without prior notice.
• Order Acceptance: After you place an order, we will send you an order confirmation. We reserve the right to cancel or refuse any order for any reason, including inaccuracies in pricing or product information.
• Pricing: All prices on our Site are listed in U.S. dollars and are subject to change without notice. Taxes, shipping, and handling fees are additional and will be calculated at checkout.

b. Payments
We accept various payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge your payment method for the total amount of your order.

c. Shipping

• Shipping Methods: We offer various shipping options, which will be presented at checkout. Shipping times are estimates and may vary based on your location.
• Risk of Loss: All products purchased from our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.

d. Returns and Refunds
Our return policy allows you to return unopened and unused products within 30 days of delivery. To initiate a return, please contact our customer service team at support@nutrixtend.com. For more details, please review our Return Policy.

3. Legal Disclaimers

a. Limitation of Liability
To the fullest extent permitted by law, Nutrixtend shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or inability to use, the Site or products purchased through the Site, even if Nutrixtend has been advised of the possibility of such damages. In no event shall Nutrixtend’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing the Site or purchasing products from the Site.

b. Warranties

• Product Warranties: All products are sold “as is” without any warranties, express or implied, except as specifically stated on the product packaging or as required by law.
• Website Warranties: Nutrixtend makes no warranties or representations about the accuracy, reliability, or completeness of the content on the Site. The Site and all content, materials, and services provided through it are provided on an “as is” and “as available” basis.

c. Indemnification
You agree to indemnify, defend, and hold harmless Nutrixtend and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site, your breach of these Terms of Service, or your violation of any rights of another.

4. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be resolved through binding arbitration in [Insert City, State], except that either party may seek injunctive or equitable relief in a court of competent jurisdiction.

5. Changes to the Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following any such changes constitutes your acceptance of the new terms.

6. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Nutrixtend/Balancebite Nutrition LLP
Email: support@nutrixtend.com
Phone: +44-795-558-9595, +91-921-430-9598
Address: 121 High Road, N2 9ED, London, United Kingdom

Address: P. No.- 9, Sh. No.- 1 Ram Nagar Colony, Vanasthali Marg, Sindhi Camp, Ashok Nagar, Jaipur – 302001 Rajasthan, India