Shipping Policy

At Nutrixtend, we are committed to delivering your orders quickly and efficiently. Please review our shipping policies below to understand how we handle and process your order:

• Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.

• Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery time depends on your location and the shipping option selected. Generally, orders within [Country] arrive within 3-7 business days.

• International Shipping: We offer international shipping to selected countries. Please note that customs, duties, and import taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost.

• Order Tracking: After your order is dispatched, you will receive a tracking number via email. You can use this number to monitor your package until it arrives at your door.

• Shipping Delays: While we strive to meet our delivery estimates, there may be delays due to unforeseen circumstances, such as customs clearance or extreme weather. If your shipment is delayed, we will inform you as soon as possible.

Refund Policy

Your satisfaction is our priority at Nutrixtend. If you’re not completely happy with your purchase, we’re here to help.

• Eligibility for Refunds: To be eligible for a refund, items must be returned within 30 days of receipt. Products must be unopened, unused, and in the same condition as received.

• Non-Refundable Items: Unfortunately, we cannot accept returns on opened or used products due to health and safety regulations. Gift cards and sale items are also non-refundable.

• Return Process: To initiate a return, please contact our customer support team at [email address] with your order details. We will provide you with instructions on how to send your items back to us.

• Refunds: Once we receive your return, we will inspect the items and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

• Exchanges: We only replace items if they are defective or damaged. If you need an exchange, please contact us at [email address] with the details.

• Shipping Costs for Returns: Customers are responsible for return shipping costs unless the product was damaged or defective upon arrival.

• Lost or Stolen Packages: Nutrixtend is not responsible for packages that are lost or stolen after delivery. Please ensure that your shipping address is secure and correct.